The Modern Operating System for
Hotel City Residency
All-in-one cloud operating system empowering boutique hotels and hotel chains with custom subdomains, real-time booking engines, POS, and automated staff workflows.
Engineered for High-Growth Hospitality Teams
Everything You Need to Run
Modern Hotels & Multi-Branch Chains
Replace fragmented legacy software with a single unified cloud operating system designed for maximum operational efficiency and higher guest satisfaction.
Instant Subdomain & Custom Branding
Every hotel receives an isolated tenant portal at *.hotel.pigo-pi.com with bespoke branding, imagery, logo, and optional custom domain mapping.
Intelligent Room & Reservation Engine
Manage walk-ins, online reservations, check-ins/outs, and automated guest billing with live calendar and real-time room availability matrix.
Restaurant POS & Kitchen Display (KDS)
Equip staff and guests with contactless QR menu ordering, live table-side billing, and real-time chef kitchen ticket displays.
7+ Granular Role-Based Access Controls
Dedicated bespoke dashboards for Super Admin, Hotel Admin, Branch Manager, Receptionist, Accountant, Kitchen Chef, and Security.
Automated Facility & Defect Management
Instantly dispatch room cleaning tasks, track housekeeping completion in real-time, and log maintenance tickets with priority resolution.
Accounting, Audits & Revenue Intelligence
Track daily cashier balances, expense vouchers, room revenue, F&B profit margins, and generate GST-compliant tax invoices effortlessly.
Automatic Subdomain Provisioning on *.hotel.pigo-pi.com
Every hotel created in the system immediately gets its own public-facing customer portal and landing page. Guests browse rooms, book stays, and order room dining directly under your branded subdomain.
Featured Hotel Branches
Handpicked luxury properties operating on our multi-tenant SaaS platform.
Downtown Residency
Oceanview Suites
Mountain Retreat Lodge
Loved by General Managers & Chain Owners
See how leading hospitality teams achieve higher ADR, operational excellence, and 5-star guest reviews.
"Hotel City Residency transformed our 4-branch boutique resort operations. Our front-desk check-in time dropped from 8 minutes to 90 seconds, and direct guest bookings jumped 45% in the first quarter."
"Having our own custom branded subdomain on *.hotel.pigo-pi.com combined with the Kitchen Display System revolutionized our poolside and room dining service. The guests love the QR menu experience!"
"The multi-tenant architecture and multi-role accounting features give our executive team complete financial visibility across all our properties in one centralized super admin dashboard."
Transparent Plans for Every Hotel Scale
No hidden setup fees. No surprise commissions on your direct bookings. Cancel or upgrade anytime.
Starter / Boutique
Perfect for independent boutique hotels and bed & breakfasts.
Included Features:
Professional / Multi-Branch
Ideal for growing hotel brands with multiple branches and dining.
Included Features:
Enterprise / Chains
For luxury hotel chains and high-volume multi-property portfolios.
Included Features:
Ready to elevate your hotel operations with Hotel City Residency?
Join hundreds of forward-thinking hotels and resorts streamlining reservations, staff workflows, and guest satisfaction with our cloud platform.